Returns and Warranty

 

Where fault may be found with goods or services, you must notify us as soon as its discovered and allow us to make our own inspection to advise on repair, replace or refund at our discretion.

You are responsible for costs incurred returning goods to us for inspection.

A warranty inspection fee may apply. This fee is waived where fault is found by our technicians and where fault is our fault.

You may be invoiced for any costs of repair which are not related to the original fault.

Warranty does not apply for goods which have been modified after leaving our workshop.

Refunds on services due to fault will be paid to a percentage of the value of cost of service, at the discretion of the supplier.

Returns or exchange of goods due to change of mind is only available at our discretion and goods must be unopened/unused and unmodified.

Deposits for custom/special orders will not be refunded for change-of-mind cancellations or order changes.

A restocking fee may apply for cancellations, refunds or exchanges.